Privacy Policy

1. Introduction

Tharaga ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform located at tharaga.co.in.

As India's first AI-powered zero-commission real estate platform focused on Chennai, Tamil Nadu, we understand the importance of data privacy and security in the real estate industry. This policy complies with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

2. Information We Collect

2.1 Personal Information

• Buyers: Name, email address, phone number, location preferences, budget range, property requirements, and communication preferences
• Builders: Company name, business registration details (GSTIN, RERA number), contact information, property listings, and verification documents
• Newsletter Subscribers: Email address and subscription preferences

2.2 Usage Information

We automatically collect information about how you interact with our platform, including property searches, saved properties, page views, session duration, device information, IP address, and browser type.

2.3 Property Information

When you list a property, we collect property details, images, location data, pricing information, and related documents.

3. How We Use Your Information

• Facilitate direct connections between buyers and verified builders
• Match property requirements using AI-powered algorithms
• Send property recommendations, market insights, and weekly newsletters
• Verify builder credentials and property listings
• Process payments and manage subscriptions
• Improve our platform through analytics and user feedback
• Send important updates about your account, bookings, or platform changes
• Comply with legal obligations, including RERA compliance for Chennai properties

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With Verified Builders/Buyers: To facilitate property inquiries and communications
• Service Providers: With trusted third-party services for payment processing, email delivery, analytics, and hosting
• Legal Requirements: When required by law, court orders, or government regulations in Tamil Nadu
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement industry-standard security measures to protect your information, including:

• End-to-end encryption for sensitive data transmission
• Secure database storage with access controls
• Regular security audits and vulnerability assessments
• Multi-factor authentication for builder accounts
• Compliance with RERA data protection requirements for Chennai real estate

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights (Chennai Platform Focus)

Under Indian law and our commitment to data privacy, you have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Opt-out: Unsubscribe from marketing emails and newsletters
• Data Portability: Export your data in a machine-readable format
• Withdraw Consent: Revoke consent for data processing where applicable

To exercise these rights, contact us at tharagarealestate@gmail.com

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze platform usage, and deliver personalized content. You can manage cookie preferences through your browser settings.

8. Third-Party Links

Our platform may contain links to third-party websites, including Chennai-based real estate portals and government websites (RERA, CMRL). We are not responsible for their privacy practices. Please review their privacy policies separately.

9. Children's Privacy

Our platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification. Continued use of our platform after changes constitutes acceptance.

11. Contact Us

For privacy-related questions or concerns, contact us: